Personal data means any information about an individual from which that person can be identified, addresses, date of birth, password and payment information. It does not include data where the identity has been removed or otherwise anonymized (anonymous data).
We use personal information to provide the services that you request. To the extent we use your information including personal information to market our services to you; we will provide you the ability to opt-out of such uses. We may use your personal information for the following purposes, including but not limited to: (i) resolve disputes; (ii) troubleshoot problems; (iii) promote a safe service; (iv) collect fees owed to us; (v) cater to consumer interests while providing our services, (vi) inform you about online and offline offers, products, services, and updates; (vii) customize your experience; (viii) detect and protect us against error, fraud and other criminal activity; (ix) enforce our terms and conditions; (x) conduct research and analysis for improvising customer experience; (xi) to conduct periodical audit; (xii) contact you to send important information or notices etc. and as otherwise described to you at the time of collection. Marketing Promotions: Marketing promotions, research, and programs help us to identify your preferences, develop programs and improve user experience. ODTravels frequently sponsors promotions to give its Users the opportunity to win great travel and travel-related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements.
In our efforts to continually improve our product and service offerings, we may, from time to time, collect and analyses demographic and profile data about your activity on our Website. We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We may occasionally ask you to complete optional online surveys, which may require you to provide your contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display the relevant content according to your preferences.
We may share the personal information, obtained from you, with our other corporate entities and affiliates to:
Those entities and affiliates may not market to you as a result of such sharing of personal information by us unless you are explicitly opt-in. We may disclose personal information in the following circumstances:
We may share our data, including personally identifiable information about you, with our parent and/or subsidiaries or business partners that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience. To the extent that these entities have access to your information, they will treat it as protectively as they treat information they obtain from their other members. You should expect that we would share some or all of your information in order to continue to provide the service and the entity with which such information is being shared, will be required to follow this Policy with respect to your personal information.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements. We may retain certain information subsequent to the closing of your account, for example, if it is necessary to fulfill our legal obligations or to exercise, to maintain security, to prevent fraud and abuse and to defend or enforce our rights.
OD Travels takes the protection of your Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk.
We reserve the right to change the terms of the Policy from time to time, as seem fit, without any intimation to you, and your continued use of the Website will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the terms of the Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the terms of the Policy, you may terminate your use of our services immediately.
By voluntarily submitting your travel photos or videos to OD Travels after availing our services, either on our Website or through email or any other medium of communication to us, you grant to OD Travels, a non-exclusive, perpetual, worldwide, royalty-free, transferable, and sub-licensable, license to edit, telecast, re-run, reproduce, use, syndicate, print and distribute the materials you submit, or any portion thereof, in or in connection with OD Travels and any of its affiliates’ websites, programming, platforms and/or App (the manner, mode and extent of which are subject to change without notice to you), in any manner, and in any medium or forum. You represent and warrant to OD Travels that you have the full legal right, power, and authority to grant the aforementioned license to OD Travels. You further agree that your submission(s), and the exercise of the rights granted herein, pursuant to the aforesaid terms, do not and will not violate any applicable laws or regulations, or cause a breach of any agreement(s) entered by you with any third parties, and that none of the submission(s) will infringe any copyright, invade any right of privacy, right of publicity, contain any libelous or slanderous material, or infringe or violate any other intellectual property right or another right (including common law rights) of any other person or entity.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
If you so desire, you may opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us, in general, after setting up an account. You may also contact us, at email@example.com, to unsubscribe to our newsletters, publications or any other material. Further, please note that all information, including personal information provided by you, is voluntary in nature. You may, at any time, withdraw your consent, in accordance with this Policy. However, in the event you withdraw consent to provide information, including personal information; you agree that you will no longer be permitted to use our services. You can also access, modify, correct and eliminate information provided by you which has been collected by us. We will not retain any personal information for a longer period than is required for the purposes for which the personal information may lawfully be used or is otherwise required under any other law for the time being in force. In the event, you are not agreeable to the terms and conditions under this Policy and you are presently availing our services, we request you to kindly withdraw your consent or modify your information, by writing to us, at firstname.lastname@example.org.
We may use third-party advertising websites to serve advertisements when you visit our Website. Such websites may use information including your personal information in order to provide advertisements regarding goods and services that may be of interest to you. We cannot confirm or guarantee or take responsibility for the privacy practices or policies of such third-party advertising websites. We disclaim any liability towards any losses due to privacy infringement or other causes that you may suffer pursuant to the access of such third-party advertising websites. We encourage you to read the privacy policies of the relevant third-party advertising websites prior to accessing them.
If you are a resident in the EU, you may have certain rights in relation to the Customer Data we hold about you, which we detail below. Some of these only apply in certain circumstances where OD Travels is holding the authority of the data and legally/contractually allowed as per the local laws as set out in more detail below. We also set out how to exercise those rights.
You further acknowledge that we may provide you certain information (apart from information available on the Website, which is under the public domain) which is designated confidential by us. You agree that you shall not disclose such confidential information without our prior written consent. Further, your information shall be regarded as confidential and therefore, will not be divulged to any third party, unless if legally required to do so to the appropriate authorities or otherwise permitted in terms of this Policy.
As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website. Your use of the site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.
In case you have any grievance, please feel free to write to our Grievance Officer at email@example.com.