Terms & Conditions

Welcome to odtravels.in ("Website"). The domain name of the Website is owned by OD Travels (“we/ us/ our/ OD Travels”), a company incorporated under the provisions of the Companies Act. The customer’s (“you/ your/traveler”) use of the Website, services, and tools are governed by the following terms and conditions ("Terms of Use") including the applicable policies which are incorporated herein by way of reference and constitutes a valid agreement between you and OD Travels. If you transact on the Website, you shall be subject to the policies that are applicable, as displayed on the Website for such transaction. Your use of this Website constitutes your binding obligation and agreement to all such terms, conditions, and notices which are subject to amendment without any notice by OD Travels. Any usage of the Website is subject to the following Terms of Use:

Limitation on content usage

Your use of any information or materials on this Website is entirely at your own risk, for which OD Travels shall not undertake any liability. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements. You are restricted from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any information, software, products or services obtained from this Website. Reproduction of content from the Website is prohibited save and except in accordance with the copyright notice, which forms part of these Terms of Use. Unauthorized use of the Website may give rise to a claim for damages and/or be a criminal offense. You shall solely bear the consequences arising out of the breach of any of the terms given above. Further OD Travels reserves exclusive rights to alter, modify, and delete any of the contents without giving prior notice to any person.

Third-party websites:

The Website contains materials which are either owned by or licensed, to OD Travels. This material includes, but is not limited to, the design, layout, look, appearance and graphics of the content displayed on the Website. From time to time, the Website may also include links to other websites. These links are provided for your convenience for providing further useful information. They do not signify that we endorse the website(s). We, or our contractors, agents, owners, and employees are not responsible for the content or policies of such other websites to which our Website may link or use offers from. Please take time to learn about them as well.

Limitation of liability for a fault not attributable to OD Travels:

You agree and acknowledge that OD Travels will have the right of indemnification for any loss that may be caused to OD Travels for any misuse of its Website by you and OD Travels will have all rights to approach the appropriate court of law for the enforcement of such rights. OD Travels and/or its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns will not be liable for any loss that you may suffer due to rejection of your visa, hotel cancellation policies and/or any other policy of third parties service providers who are involved in the product that you purchase from OD Travels. It shall be your obligation to ensure that your passport is valid and eligible for undertaking international travel. OD Travels and/or its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns will not be liable for a passport being declared ineligible for entry/exit during or prior to undertaking the travel. Given below, are certain essential dos and don’ts with respect to your passport:

  1. 1The validity of passports should be at least 6 months from date of return
  2. 2Handwritten passports will not be considered valid
  3. 3Passports must have barcode
  4. 4Passports should not be mutilated or tampered; and
  5. 5Name on passport should match with the name on other documents provided for a visa.

Force Majeure

Neither OD Travels nor any of its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns shall be responsible for, or be deemed to be in default on account of, any failure to perform or due to delay in performance of any of its obligations hereunder, in whole or in part, if such performance is rendered impracticable by the occurrence of acts of war, whether declared or undeclared, sabotage, embargo, acts of terrorism, riot or other civil commotion, failure in transportation, act of any government or any court or administrative agency thereof, acts of God, fire, explosion, flood, earthquake, strike, act of government or other catastrophes, epidemics or quarantine restrictions, or other cause(s) beyond the reasonable control of OD Travels (“Force Majeure”). Both you and OD Travels shall use their best efforts to avoid, overcome and offset the effects of any cause or potential cause of an event of Force Majeure. Upon cessation of the cause of the Force Majeure, the Terms of Use given hereunder shall again become fully operative. However, a Force Majeure event will not relieve you or OD Travels of the obligations accrued prior to the occurrence of the Force Majeure.

Transaction private

The Website is platforms that are offered to you for meeting and interacting with concerned agents and other service providers for organizing your travel. OD Travels is not, and cannot be a party to, or, control in any manner any transaction between such travel agents and other service providers. Hence, please note that:

  • 1All commercial/contractual terms are offered by and agreed to between the travelers and travel agents alone. The commercial/contractual terms include without limitation terms relating to price, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after-sales services related to products and services. OD Travels does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the travelers and travel agents.
  • 2You acknowledge that through the Website, OD Travels merely provides a platform which enables you to have access to various travel services offered by the travel agents. It is agreed that the contract for the sale of any of the products or services shall be a strictly bipartite contract between you and the travel agent and OD Travels shall not be privy to such contract.
  • 3OD Travels, and/or its parents, subsidiaries, affiliates, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns, shall not be or deemed to be responsible or be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, but not limited to, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of this Website, or for any lack or deficiency of services provided by any person (including any airline, travel agent / tour operator, hotel, facility or similar agency), whom you shall engage or hire or appoint, pursuant to or resulting from, the content available on the Website.
  • 4OD Travels does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its travel agents or other service providers. You are advised to independently verify the bona fides of any particular travel agent that you choose to deal with on the Website and use your best judgment in that behalf.
  • 5OD Travels shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to many causes that are not due to its acts or omissions and are beyond its reasonable control, such as Force majeure events or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the affected traveler will be promptly given notice as the situation permits.

Privacy

Your privacy is extremely important to us. Upon acceptance of these Terms of Use, you confirm that you have read, understood, and unequivocally accepted our Privacy Policy.

Contact Us

Please send any questions or comments (including all inquiries related to copyright infringement) regarding this Website to [email protected]

Grievance officer

In accordance with Information Technology Act 2000 and the rules made thereunder, contact the Grievance Officer directly at [email protected]